FAQ


Is Date Out Authorized?

Yes, we are a private limited company registered in Singapore with the registration number 201334632C.

How does Date Out Work?

(a) Browse our various categories for dating or gifting ideas, the specific dates and timings for the availability of these deals are found in the Schedule section for each deal

(b) Click on “Let’s Go” to make a booking or purchase

(c) Input the required fields for date and time of deal or gift to be delivered and simply make the payment

(d) We will forward you the deal or gift purchase confirmation shortly after successful payment

Is my payment safe? Is it safe to input my credit card details here?

Date Out uses 256-bit encryption, an advanced encryption standard considered secure worldwide. We use Stripe, which is one of the leading online payment providers, as our payment gateway, and your credit card details are not stored on our system.

What is your cancellation policy?

Bookings once made, cannot be cancelled or refunded. For deals (i.e. not gift purchased) we will try our utmost best to reschedule them, subject to availability. If you have a very special case, please get in touch with us at contact@dateout.co (email).

I have more questions!

Please get in touch with us at contact@dateout.co (email)